Privacy Policy

Kake Krush is committed to protecting our customer's privacy. Please take the time to review this notice which explains what information we collect about you, how we use it, and your rights. 

What personal data do we collect about you?

We collect personal data from you when you provide it to us directly and through your use of the Site. This information may include:

•    Information you provide to us when you use our Site (e.g. your name, contact details, product reviews, or emails.
•    Transaction and billing information, if you make any purchases from us or using our Site (e.g. credit/debit card details and delivery information);
•    Records of your interactions with us (e.g. if you contact our customer service team, interact with us on social media); 
•    Information you provide us when you enter a competition or participate in a survey;
•    Information collected automatically, using cookies and other tracking technologies (e.g. which pages you viewed and whether you clicked on a link in one of our email updates). We may also collect information about the device you use to access our Site; a
 

What do we use this personal data for?

Depending on how you use our Site, your interactions with us, and the permissions you give us, the purposes for which we use your personal data include:
•    To fulfil your order
•    To manage and respond to any queries or complaints to our customer service team.
•    To improve and maintain the Site, and monitor its usage.
•    For market research, e.g. we may contact you for feedback about our products.
•    To send you marketing messages and show you targeted advertising, where we have your consent or are otherwise permitted to do so.
•    For security purposes, to investigate fraud and where necessary to protect ourselves and third parties.
•    To comply with our legal and regulatory obligations.

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We will keep your personal data for as long as we need it for the purposes set out above, and so this period will vary depending on your interactions with us.

For example, where you have made a purchase with us, we will keep a record of your purchase for the period necessary for invoicing, tax and warranty purposes. We may also keep a record of correspondence with you (for example if you have made a complaint about a product) for as long as is necessary to protect us from a legal claim. Where we no longer have a need to keep your information, we will delete it.

CONTACT US WITH QUESTIONS

This website is owned and operated by Kake Krush

You can contact 

by telephone, on the contact number published on our website; or

by email, using the email address published on our website or across our social media channels.